JOB TITLE:          Senior Traffic Signal Operations Program Manager

REPORTS TO:     Chief Traffic Engineer


FLSA STATUS:    Exempt


SUMMARY:         Job flexibility is negotiable – optimal would be one to two days in the Chicago office per week to interact with the staff. The Senior Traffic Signal Operations Program Manager is a great opportunity to use technology and intelligent transportation systems to monitor, operate, and maintain traffic control devices. This position will be a direct report to the Chief Traffic Engineer and be part of the growth of TranSmart into Atlas. Primary responsibilities will include (but not limited to) being a part of the leadership and management team of transportation staff in Illinois; assist with business development in the Midwest and other states as TranSmart/Atlas maintains and expands their practice.  Serve as the technical specialist for TranSmart in the application of advanced concepts, principles and methods in Traffic Operations, including Signal Coordination and Timing.



  • Commonly serve as the role of Lead Technical Professional (LTP).

  • Development of coordinated traffic signal timing plans, development of timing databases, and conducting before and after studies.

  • Mentor and train staff on traffic signal design and timing using Synchro and VISSIM.

  • Responsible for monitoring or collecting date from traffic signal systems through various client systems.

  • Oversee the PS&E packages of traffic and pedestrian signals.

  • Assist with client’s   platform configuration.

  • Proficient in technical writing, especially Before and After Studies.

  • Set-up and maintain Transportation Signal System Central Software and Performance Metrics.

  • Supervise collection of traffic data, including intersection lane measurements, grades and signal phasing.

  • Work with staff to troubleshoot traffic signals, active traffic management systems, computer network, or traffic surveillance camera malfunctions.

  • Support traffic and intelligent transportation systems (ITS) engineering studies.

  • Work cooperatively with agency staff, contractors, and other consultants.

  • Implement signal timing plans and signal timing changes.

  • Able to prepare and deliver technical documents and presentations for public meetings, internal and external presentations, and traffic studies.

  • Establish strong client relationships and contribute to multiple projects simultaneously.

  • Familiar with IDOT, CDOT, Counties and local agencies design standards, policies, and implementation practices.

  • Maintain files and supporting documentation in accordance with company policy and accepted practices


QUALIFICATIONS: To perform this job successfully, an individual must be able to lead and perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.



  • Bachelor of Science in Civil Engineering with an Illinois Professional Engineering License

  • Other certifications in Traffic Engineering preferred

  • Traffic Signal Design and Timing experience 10+ years

  • Proficiency in most traffic design and timing concepts, software, manuals, and criteria.

  • Synchro and VISSIM competency are required.

  • Managed transportation operations projects for 10+ years

  • Experience mentoring staff

  • Experienced in preparing technical approaches and scopes of work to support RFPs and technical proposals

  • Project management experience on a variety of Federal, State, County and City traffic projects and contracts

  • Responded to queries from public and other departments in a satisfactory manner

  • Must have experience in developing PS&E packages, Traffic Studies, Traffic Signal Design, and Traffic Signal Timing and Capacity Analysis



  • Customer service – the individual is responsive to employee and customer requests and is proactive in preventing potential schedule issues.  The individual is a self-motivated team player with a customer service orientation.

  • Attention to detail – this individual achieves thoroughness and accuracy when accomplishing a task through concern for all the areas involved.

  • Problem solving – the individual identifies and resolves problems in a timely manner and gathers and analyzes information skillfully.

  • Interpersonal skills – the individual maintains confidentiality, remains open to others’ ideas and exhibits willingness to try new things.

  • Written Communication – the individual edits work for spelling and grammar, presents numerical data effectively and is able to read and interpret written information.

  • Oral communication – the individual’s ability to communicate clearly and effectively with superiors, colleagues, and staff is essential.

  • Planning/organizing – the individual prioritizes and plans work activities, uses time efficiently and develops realistic action plans.

  • Quality control – the individual demonstrates accuracy and thoroughness and monitors work to ensure quality.

  • Dependability – the individual is consistently at work and on time, follows instructions, responds to management direction and solicits feedback to improve performance.

  • Ability to interact with employees and customers in a professional manner and with strong communication skills (written and verbal).

  • Flexibility and willingness to work outside of regular business hours and in the field at times.

  • Ability to work independently and with a team in a fast-paced and high-volume environment with emphasis on accuracy, quality, and timeliness.

  • Demonstrated proficiency with Microsoft Office.


WORK ENVIRONMENT:  The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.



  • Work is performed in a standard office environment and in the field. Work is performed in a standard office environment at the Chicago office. Some field work is required for field reconnaissance and engineering services during construction. Travel is required and expected to be approximately 10% to 30% of the time worked.

  • Primary functions require sufficient physical ability and mobility to work in an office setting; to stand or sit for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight; to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard; to travel to other locations using various modes of private and commercial transportation; and to verbally communicate to exchange information.

This job description does not list all the duties of the job. You may be asked by supervisors or managers to perform other instructions and duties. This job description may be revised from time to time and does not constitute a contract for employment.


TranSmart is a drug-free workplace and an Equal Opportunity Employer

TranSmart is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. TranSmart makes hiring decisions based solely on qualifications, merit, and business needs at the time.

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